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Hiker
Posts: 10

stabilizer cable

[ New ]

Hello gentlemen
There are two long plugs in the stabilizer.
656-11925-000 and 656-10816-000
can I buy them?
respectfully

Hiker
Posts: 10

Re: stabilizer cable

[ New ]

Hello gentlemen
Thank you for your work
I myself, through my own fault, broke
There are two long plugs in the stabilizer.
656-11925-000 and 656-10816-000
can I buy them?
still need one aluminum piece
the one holding the second motor
respectfully

GOPR1371.JPG
Explorer
Posts: 13,060

Re: stabilizer cable

[ New ]
You should contact GoPro Support about this. You can start a chat or get the best number for your region here https://gopro.com/help/ContactUs
GoPro
Posts: 6,097

Re: stabilizer cable

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Hi @romanmart,

 

May I know what stabilizer is this?

 

If this is part of karma stabilizer please contact our customer support team via phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

Hiker
Posts: 10

Re: stabilizer cable

[ New ]

stabilizer karma grip
I speak English very badly because I can't call
in the chat I wrote this

 

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GoPro
Posts: 6,097

Re: stabilizer cable

[ New ]

Hi @romanmart,

 

That is fine. 

Try to change your country to United States. 

On the upper right hand corner of the screen there is a change country icon.

 

After that you will now be able to contact them via chat. 

 

Our chat support can translate your language in English.

 

Regards,

-Jay 

Hiker
Posts: 10

Re: stabilizer cable

[ New ]

the problem is not solved
in the chat, a company representative said that they have no spare parts

Highlighted
GoPro
Posts: 20,814

Re: stabilizer cable

[ New ]

Hello @romanmart. We checked with Support and they need the original proof of purchase for them to be able to assist further. It would be best to continue working with them regarding this case. Thanks!

Hiker
Posts: 10

Re: stabilizer cable

[ New ]

I bought from a person on ebay for a year
I was already told in the chat
it's impossible
just not real
and even funny
man used sold me and will keep receipts
Do you think so too?
I personally think that such a respected company
I really like their products
must sell components
I did not ask for free
I broke it myself