10-15-2018 10:53 PM
You can also try contacting GoPro directly and see if they have any options for you https://gopro.com/help/ContactUs
10-25-2018 06:24 PM
Could you send a picture so we can see what broke? Probaly not relevant to your issue, but the back door is designed to pop off. GoPro does sell replacement frames.
11-05-2018 04:06 AM
The latch is not replaceable. However, you can find the replacement online:
You may also want to reach out to the Support team for any other options, be ready with the receipt though.
US:(855) 635-3578 (Toll Free)
Other numbers: https://gopro.com/help/articles/Block/Telephone-Numbers
I hope this helps.