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%3CLINGO-SUB%20id%3D%22lingo-sub-252731%22%20slang%3D%22en-US%22%3Erottura%20supporto%20Hero4%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252731%22%20slang%3D%22en-US%22%3E%3CP%3EBuongiorno%2C%20oggi%20pulendo%20la%20mia%20GOPRO%20Hero4%20Session%2C%20mi%20sono%20inspiegabilmente%20trovato%20in%20mano%20il%20supporto%20Camera%20letteralmente%20spezzato%20in%20due.%3CBR%20%2F%3EVi%20allego%20le%20foto%20che%20ho%20fatto%20con%20il%20cellulare.%3CBR%20%2F%3ECamera%20acquistata%20appena%20oltre%20i%20due%20anni%20e%20precisamente%20il%2018%2F07%2F2016%3CBR%20%2F%3E%22camera%20type%22%3A%22HERO4%20Session%22%2C%3CBR%20%2F%3E%22camera%20serial%20number%22%3A%22C314xxxxxxxx%22.%3CBR%20%2F%3E%3CBR%20%2F%3EE%20peccato%20che%20questo%20supporto%2C%20che%20dovrebbe%20essere%20cos%C3%AC%20robusto%2C%20si%20sia%20inspiegabilmente%20spezzato.%3CBR%20%2F%3EConfermo%20di%20aver%20utilizzato%20la%20Hero4%20Session%2C%20come%20previsto%20e%20di%20averla%20sempre%20lavata%20e%20pulita%20esclusivamente%20con%20acqua.%3CBR%20%2F%3E%3CBR%20%2F%3ECome%20%C3%A8%20possibile%20avere%20il%20solo%20supporto%20camera%3F%3CBR%20%2F%3E%3CI%3EGrazie%20e%20buona%20giornata%3C%2FI%3E%3C%2FP%3E%0A%3CDIV%20class%3D%22moz-signature%22%3E%3CCENTER%3E%3CFONT%20color%3D%22blue%22%3EMarco%20CASANOVA%20BORCA%3CBR%20%2F%3EVia%20Sassari%209%3CBR%20%2F%3EI-39100%20BOLZANO%26nbsp%3B%20(BZ)%3C%2FFONT%3E%3C%2FCENTER%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252810%22%20slang%3D%22en-US%22%3ERe%3A%20rottura%20supporto%20Hero4%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252810%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77942%22%20target%3D%22_blank%22%3E%40capostaz%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20removed%20some%20of%20the%20serial%20number%20characters%20for%20security%20purposes.%20The%20frame%20is%20designed%20to%20break%20on%20certain%20impact%20for%20safety%20reasons%20-%20considering%20the%20force%20of%2C%20and%20the%20angle%20of%20impact.%20It%20may%20have%20been%20a%20bad%20fall%20to%20cause%20the%20frame%20that%20has%20lasted%20over%20two%20years%20to%20break%20in%20two.%20You%20can%20get%20a%26nbsp%3B%20replacement%20frame%20%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2FInternational%2Faccessories-2%2Fthe-frame---session%2FARFRM-002.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%3C%2FP%3E%0A%0A%3CP%3EMarius%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1
Accepted Solution

rottura supporto Hero4 Session

[ Edited ]

Buongiorno, oggi pulendo la mia GOPRO Hero4 Session, mi sono inspiegabilmente trovato in mano il supporto Camera letteralmente spezzato in due.
Vi allego le foto che ho fatto con il cellulare.
Camera acquistata appena oltre i due anni e precisamente il 18/07/2016
"camera type":"HERO4 Session",
"camera serial number":"C314xxxxxxxx".

E peccato che questo supporto, che dovrebbe essere così robusto, si sia inspiegabilmente spezzato.
Confermo di aver utilizzato la Hero4 Session, come previsto e di averla sempre lavata e pulita esclusivamente con acqua.

Come è possibile avere il solo supporto camera?
Grazie e buona giornata

Marco CASANOVA BORCA
Via Sassari 9
I-39100 BOLZANO  (BZ)
IMG_20181022_104901.jpg

Accepted Solutions
Highlighted
GoPro
Posts: 7,891

Re: rottura supporto Hero4 Session

Hello @capostaz

 

We removed some of the serial number characters for security purposes. The frame is designed to break on certain impact for safety reasons - considering the force of, and the angle of impact. It may have been a bad fall to cause the frame that has lasted over two years to break in two. You can get a  replacement frame here

 

Best regards,

Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 7,891

Re: rottura supporto Hero4 Session

Hello @capostaz

 

We removed some of the serial number characters for security purposes. The frame is designed to break on certain impact for safety reasons - considering the force of, and the angle of impact. It may have been a bad fall to cause the frame that has lasted over two years to break in two. You can get a  replacement frame here

 

Best regards,

Marius