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Sightseer
Posts: 1

rma

My gopro hero5 black doen't charge or turn on anymore I've try everything like new battery cable nothing work.

i need to send a back for repair.

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GoPro
Posts: 13,318

Re: rma

Hello @robertsond14041. Our Support team at https://gopro.com/help/ContactUs will help you with the next steps. You may reach them by phone or chat. When you do, please make sure that you have the camera information handy, as well as the proof of purchase. This way, they can assist you as quickly as possible.