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Anonymous
Posts: 0

Re: remo won't power on (the described way / 3sec power press)

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Contact gopro support mine was replaced with a WiFi remote. It seems they have given up on the remo.
Anonymous
Posts: 0

Re: remo won't power on (the described way / 3sec power press)

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I also contact GoPro support. Lets see whats happen...

Anonymous
Posts: 0

Re: remo won't power on (the described way / 3sec power press)

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Hello !

 

I try to charge my Remo but nothing happens. I would think that the ineternal battery is out of order. What can I do ?

GoPro
Posts: 19,223

Re: remo won't power on (the described way / 3sec power press)

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Hello @Anonymous, 

 

Let our Support team help. You can chat or call them through: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

Anonymous
Posts: 0

Re: remo won't power on (the described way / 3sec power press)

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Since this morning, I try to contact the support, but it is always unaccessible.

GoPro
Posts: 26,108

Re: remo won't power on (the described way / 3sec power press)

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Hi @Anonymous

 

If you are trying to reach them via chat, please take note of their business hours found on the same link.

 

 

Regards,

EJ

Anonymous
Posts: 0

Re: remo won't power on (the described way / 3sec power press)

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Hi,
I have exactly the same problem with the Remo.
you fix it some how?
GoPro
Posts: 19,223

Re: remo won't power on (the described way / 3sec power press)

[ New ]

Hello @Anonymous,

 

Sorry to hear about the issue with your REMO. It would be best to contact our Support team for assistance on this matter. You ca reach them here https://gopro.com/help/ContactUs

 

Best regards, 
Marius