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Sightseer
Posts: 1

power source or battery

i got an Gopro Hero 5, brand new and it ddnt charge , i dont know if the problem is in the charger or the battery itself , we dont have warranty claim supports here.
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GoPro
Posts: 14,626

Re: power source or battery

Hello @monggos

 

You must have been excited being able to use the new camera. Let our Support team help you with this case, so you can already start on your adventure. You can reach them here: https://gopro.com/help/ContactUs

 

All the best, 
Marius