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Sightseer
Posts: 1

porque mi remo no se carga

[ New ]

es nuevo el remo y no enciende ya lo carge 3 horas no se mantiene prendida la luz roja se apaga que hago


Accepted Solutions
GoPro
Posts: 28,439

Re: porque mi remo no se carga

[ New ]

Hi @grayhero58000

 

Sorry to hear about your Remo no longer powering on.

Try plugging into a different power source or try using a secondary USB-C cable

Should it still be the same, our Support Team should be able to help you out.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 28,439

Re: porque mi remo no se carga

[ New ]

Hi @grayhero58000

 

Sorry to hear about your Remo no longer powering on.

Try plugging into a different power source or try using a secondary USB-C cable

Should it still be the same, our Support Team should be able to help you out.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej