ordernr: 24000229 [ New ]

[koend07]

ordernr: 24000229

order date 04/21/2020

Hi,

i just bought the gopro 8 with a protective housing kit as you can see in the order. There is an issue : if i put the gopro in the case, the capture button does not work, because the small pin of the case does not push in the gopro's button. It is a bit short. If i put a small folded paper in the case under the gopro it works just fine. But i do not think this is the way this top produkt is supposed to work ? How can we fix this ?

Tnx

[mariustanya]

Hello, @koend07. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to sort this out for you. You can reach them by chat or callback request.