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Sightseer
Posts: 1

no puedo comprar accesorios

[ New ]

tengo problemas al comprar 

GoPro
Posts: 15,368

Re: no puedo comprar accesorios

[ New ]

Hello @toughcliff3141. We try to help out as best as we can. Could you please tell us more about the problem?

Sightseer
Posts: 1

Re: no puedo comprar accesorios

[ New ]
Tengo el mismo problema, al realizar el pago me sale error.
Son accesorios:carcasa impermeable, bateria, funda silicona con correa, filtros dive and ND, y suction cup soporte. Todo para hero 10.
Me sale error: We're sorry, but your order cannot be placed. If you feel this is a mistake, please contact our customer service center.
No me deja realizar el pago, pero todos los items están en stock.
Un saludo y gracias!!
Eric.
GoPro
Posts: 15,368

Re: no puedo comprar accesorios

[ New ]

@ericleeg21144, make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser.

If the issue persists, our Support team will be able to assist you further. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.