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Sightseer
Posts: 1
Accepted Solution

my Hero 6 battery only lasts for 20 minutes whether in use or standby

my new Hero 6 only lasts for 20 minutes whether in use or standby before the battery is flat. Am I doing something incorrect or is that all they are good for. All settings are at factory default.


Accepted Solutions
GoPro
Posts: 7,548

Re: my Hero 6 battery only lasts for 20 minutes whether in use or standby

 

Hi @sexyrexy69

 

How are you charging the camera battery? Is the camera paired with the GoPro app/ Smart Remote? Is GPS on? What SD card are you using

 

The following instructions detail the best way to fully charge your camera battery.

  1. Power off the camera and Wi-Fi/GPS/Connections/Voice Command (if applicable).
  2. Disconnect any BacPac accessories (if applicable).
  3. USB wall charger that outputs 5V and 1A (5V 2A recommended for HERO6 Black, Fusion, HERO5 Black and HERO5 Session). Chargers can be purchased in the GoPro store. Alternatively, you can use a computer USB port:
    • We do not recommend using ports on a peripheral device (USB hub, standalone monitor, etc.). 
    • NOTE: Cameras will take longer to charge via computer USB port. 
    • Desktop Computers: Try to use a port at the rear of the desktop/tower.
    • Laptop Computers: Plug your laptop in (if possible), to ensure that the ports are providing sufficient charge. 
  4. The one or more of the camera's red LED(s) should turn on to indicate that it is charging.
  5. Leave the camera powered off and charging until the front LED has turned off. Once the front LED turns off, the battery is fully charged. This can take up to 4 hours if the computer is used and up to 2 hours if a USB wall charger is used (longer for Fusion).

In addition to this, please check: How Long Does the HERO6 Black Battery Last?

 

 

Regards,

Ej

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All Replies
GoPro
Posts: 7,548

Re: my Hero 6 battery only lasts for 20 minutes whether in use or standby

 

Hi @sexyrexy69

 

How are you charging the camera battery? Is the camera paired with the GoPro app/ Smart Remote? Is GPS on? What SD card are you using

 

The following instructions detail the best way to fully charge your camera battery.

  1. Power off the camera and Wi-Fi/GPS/Connections/Voice Command (if applicable).
  2. Disconnect any BacPac accessories (if applicable).
  3. USB wall charger that outputs 5V and 1A (5V 2A recommended for HERO6 Black, Fusion, HERO5 Black and HERO5 Session). Chargers can be purchased in the GoPro store. Alternatively, you can use a computer USB port:
    • We do not recommend using ports on a peripheral device (USB hub, standalone monitor, etc.). 
    • NOTE: Cameras will take longer to charge via computer USB port. 
    • Desktop Computers: Try to use a port at the rear of the desktop/tower.
    • Laptop Computers: Plug your laptop in (if possible), to ensure that the ports are providing sufficient charge. 
  4. The one or more of the camera's red LED(s) should turn on to indicate that it is charging.
  5. Leave the camera powered off and charging until the front LED has turned off. Once the front LED turns off, the battery is fully charged. This can take up to 4 hours if the computer is used and up to 2 hours if a USB wall charger is used (longer for Fusion).

In addition to this, please check: How Long Does the HERO6 Black Battery Last?

 

 

Regards,

Ej