Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Highlighted
Sightseer
Posts: 1

missing extension piece for bite mount/floaty

Did anyone else order a bite mount/ floaty combo with missing extension piece? I have looked all over and I can't seem to find where in the box it was inserted. I have concluded that mine was missing from the box. Has anyone else had this issue?

Highlighted
GoPro
Posts: 12,799

Re: missing extension piece for bite mount/floaty

Hi @wonderfulmuffin

 

Sorry for any trouble caused. Was the order made through gopro.com?

Please reach out to our Support Team regarding the missing item.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

You may also refer to the the same store/channel you purchased it from.

 

Thanks!

Ej