04-08-2020 02:07 AM
Hello! I just recived yestoday from you guys my GoPro hero 8 media mod. It was working perfectly, all the audio settings was great (all functions and settings) until today. My GoPro not deceting the media mod, so I have no audio settings, its like the media mod is not attached (latest softwear). Can you please help me to fix this problem quicly please?
04-08-2020 08:13 AM
Hello, @molnarati. If you haven't yet, try manually updating your camera firmware. Follow the steps below:
- Visit gopro.com/update.
- Choose HERO8 Black from the list of cameras.
- Select Update your camera manually and follow the instructions.
If the issue persists, let our Support team at https://gopro.com/help/ContactUs know so they can help with further troubleshooting. Let us know how it works out. Thanks!
04-25-2020 08:08 AM
If that doesn't work, you can always try a hard reset.
While The GoPro is off, press and hold down the shutter button (the top button). While still holding the shutter button, press the power button (on the front of the camera). The camera will now power on and it will reset to the original settings.
Heres a link to the webpage: