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%3CLINGO-SUB%20id%3D%22lingo-sub-264651%22%20slang%3D%22en-US%22%3Elatch%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-264651%22%20slang%3D%22en-US%22%3E%3CP%3EI%20rarely%20use%20my%20GoPro%20Hero%204%20Black%2C%20however%2C%20recently%20I%20went%20scuba%20diving%20and%20I%20found%20out%20the%20casing%20clip%20was%20broken.%20I%20wonder%20if%20it%20is%20possible%20for%20me%20to%20get%20a%20new%20clip%20replacement%3F%26nbsp%3B%20It%20was%20quite%20a%20shock%2C%20anyway%2C%20I%20am%20glad%20my%20camera%20is%20safe%20after%20the%20trip.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-264704%22%20slang%3D%22en-US%22%3ERe%3A%20latch%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-264704%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F80757%22%20target%3D%22_blank%22%3E%40epicdusk64032%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EOur%20Support%20team%20will%20be%20able%20to%20help.%20You%20may%20reach%20them%20by%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-266830%22%20slang%3D%22en-US%22%3ERe%3A%20latch%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-266830%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you!!!%20the%20problem%20is%20solved%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

latch broken

I rarely use my GoPro Hero 4 Black, however, recently I went scuba diving and I found out the casing clip was broken. I wonder if it is possible for me to get a new clip replacement?  It was quite a shock, anyway, I am glad my camera is safe after the trip.


Accepted Solutions
GoPro
Posts: 5,459

Re: latch broken

Hello @epicdusk64032

 

Our Support team will be able to help. You may reach them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 5,459

Re: latch broken

Hello @epicdusk64032

 

Our Support team will be able to help. You may reach them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

Tourist
Posts: 2

Re: latch broken

Thank you!!! the problem is solved