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Tourist
Posts: 3

is it normal that I can't charge the karma grip over the third light?

I have just bought my karma grip.

 

I tried serveral times to charge up either connecting to the computer and to a mobile supplier.

 

is it normal that I can't charge the karma grip over the third light?

 

If so whtat's for the last light?

 

The third under charging keep blinking.

 

I'm a bit concerned about this karma grip because was obvious that it was there in the shop for a long time and moreover it was the last one available.

 

thank you for helping.

 

Jonathan

GoPro
Posts: 10,731

Re: is it normal that I can't charge the karma grip over the third light?

Hi @jonathanp801

 

Please refer to https://community.gopro.com/t5/en/Karma-Grip-Stuck-in-Recovery-Mode-After-Updating-to-v1-51/ta-p/392...

 

If it's not the case, your may reach out to our Support Team to have this checked further https://gopro.com/help/ContactUs

As this is a recent purchase, you can also refer to the same store/channel you purchased the device from.

 

Thanks!

Ej