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Sightseer
Posts: 1

demande de renseignements

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Bonjour , j'ai effectué un achat sur votre site via paypal le 30 Avril (numero de facture 1359197973900681) or je n'ai toujours pas de nouvelles concernant la commande, si elle a été validée ou pas ... Si vous pouvez me renseigner. Merci, cordialement.
GoPro
Posts: 18,669

Re: demande de renseignements

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Hello, @tanguy83590. We used the email address associated with your Hub profile and we see an order (reference number MP-04743402) that was created. This order though did not push through and has not been paid. 

 

If this is not the case, it would be best to get in touch with our Support Team for further assistance. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.