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Tourist
Posts: 2

chargeur double hero 9 et impossible de mettre a jour ma gopro

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Bonjour je viens ici car impossible d'avoir le sav de gopro jai recu ma gopro hero 9 avec un chargeur double mais le probleme c'est quil ne charge q'une batterie 

Ensuite impossible de mettre a jour ma gopro je ne comprend pas pourquoi sa me met erreur alors que je fais tout bien comme il faut 

GoPro
Posts: 15,346

Re: chargeur double hero 9 et impossible de mettre a jour ma gopro

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Hello @jotwist. What's the error when you're trying to update the camera? How are you installing the firmware update? If installation through the GoPro App doesn't work, you can try to manually install the firmware update. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

Also, could you please tell us more about the issue with the Dual Battery Charger or the camera's battery?