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Reply
Tourist
Posts: 3

cant place order for battery

 
I'm trying to order a  gopro seeker, a 3-way grip, a dual battery charger with a battery and a battery that is on the gopro accessories page. When I get to the checkout it says:
 
We apologize for the inconvenience but new shipping regulations prohibit us from shipping stand-alone batteries and three or more batteries with a camera. Please adjust your order to proceed.
 
They say i can`t order stand alone batteries, but i don't have stand alone betteries. i also have a gopro seeker and a 3-way grip in my order.

I don't want to buy on amazon as i get 50% off on the official website. What can i do to purchase the items? 
Many thanks
GoPro
Posts: 10,731

Re: cant place order for battery

Hi @boldpeak18764

 

An extra battery can be purchased from GoPro.com provided they are purchased with a device that will make use of the battery. 

Ordering the battery alone without the camera even with other accessories or mounts will not be possible due to restrictions imposed by the shippers.

Unfortunately, this is something not within our control. Apologies for the inconvenience.

 

You may also check GoPro PLUS 50% off Accessories for information on Plus discounts.

 

Thanks!

Ej

Tourist
Posts: 6

Re: cant place order for battery

Pues yo me estoy pensando muy seriamente anular mi pedido de Gopro Hero 8, porque entiendo que no puedo comprar baterías de repuesto originales.


@boldpeak18764  ha escrito:
 
I'm trying to order a  gopro seeker, a 3-way grip, a dual battery charger with a battery and a battery that is on the gopro accessories page. When I get to the checkout it says:
 
We apologize for the inconvenience but new shipping regulations prohibit us from shipping stand-alone batteries and three or more batteries with a camera. Please adjust your order to proceed.
 
They say i can`t order stand alone batteries, but i don't have stand alone betteries. i also have a gopro seeker and a 3-way grip in my order.

I don't want to buy on amazon as i get 50% off on the official website. What can i do to purchase the items? 
Many thanks