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Tourist
Posts: 2

cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Black.

I Cannot find any remote on the US website, but REMO is mentioned in the manual for my new Hero5 Black, directing me to GoPro.com.  Where do I find it?

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Nomad
Posts: 645

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Black

Yeah, the REMO is missing from the european site as well.

 

Hopefulle there will be a new version which might also work as a microphone for audio recording.

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Nomad
Posts: 645

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Black

A scandinavian dealer now lists the REMO as being discontinued.

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Nomad
Posts: 645

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Black

B&H lists it as being unavailable.

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Explorer
Posts: 12,951

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Black

If you want a remote, you will need to get the Smart Remote. It doesn't look like GoPro is carrying them currently (perhaps a new model is coming out) but you can still find it on Amazon https://www.amazon.com/GoPro-Smart-Remote-Official-Accessory/dp/B00NIYNU8E/ref=sr_1_3?ie=UTF8&qid=15...
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GoPro
Posts: 11,401

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Bl...

Hello @greensurf6372

 

We do not have the REMO available anymore on the web store. You can go with the Smart Remote. While is is not an exact match to Remo, it still serves the purpose of controlling the camera from a distance, and provides the following additional features: 

 

A screen that allows you to see and scroll through the settings of the camera.
Vastly longer range of control compared to Remo (180m distance compared to 10m).
Simultaneous control of multiple cameras

 

You can check it out here: https://shop.gopro.com/International/accessories-2/smart-remote/ARMTE-002.html

 

Thanks, 
Marius

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Tourist
Posts: 2

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Bl...

Thanks for that update from GoPro, Marius.  But then why does the documentation that came with my Hero5 Black come with a printed reference to the REMO?

 

Moreover, the Smart Remote (at least as to what I've read about it) DOES NOT have the capability to control the camera by voice commands.  

 

My whole purpose in getting this camera is to be able to record events and scenes that I come upon while on a trip on my motorcycle, and I have zero confidence that any voice commands will actually succeed in controlling the Hero5 while I am moving --- over the engine noise and windflow.

 

What solution does GoPro offer to my problem now?

 

R/

MJR

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Nomad
Posts: 645

Re: cannot find any remote on the US website, but REMO is mentioned in the manual for my Hero5 Bl...

[ Edited ]

Unfortunately GoPro has decided to discontinue the Remo without any public notification.

 

In generall there seems to be a lot of complaints about the unit not working properly from many buyers.

 

This might be a factor.

 

For now we can only presume it's gone. Hopefully there will be a new edition soon, but who knows.