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Tourist
Posts: 1

broken mount GoPro hero4

 I tried to contact you by support chat but it did not work. There is no polish support number so i did not know where to call. The only way I can write my issue is here:

During the normal use, when I tried to attach gopro camera to the helmet the main mount has broken. (photo in the attachment) I think it should not be like that.  My gopro is not even 1 year old. By paying so much money for professional camera I am a bit disappointed. How can I claim my warranty?

20170817_105518_HDR.jpg
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GoPro Community Manager
Posts: 7,027

Re: broken mount GoPro hero4

@dawidp107 - For these type of issues, you will need to reach out to our Support team directly. They can open a case for you and see what options are for you.

 

Jeff