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Sightseer
Posts: 3

Wont hold micro sd card in slot

[ New ]

GO Pro 5 Black Session wont keep the card in the lot, it just pops out??? is this a common issue??

GoPro
Posts: 6,097

Re: Wont hold micro sd card in slot

[ New ]

Hi @warrenm7633,

 

Please push it til it clicks. 

Check this video: https://www.youtube.com/watch?v=JGm0CRS6G8E

 

 

 

-Jay

Sightseer
Posts: 3

Re: Wont hold micro sd card in slot

[ New ]

Thanks, of course I pushed it in all the way...no click

GoPro
Posts: 6,097

Re: Wont hold micro sd card in slot

[ New ]

Got it @warrenm7633,

 

If that's the case you may contact GoPro Customer Support. 

They might be able to help you. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay

Sightseer
Posts: 3

Re: Wont hold micro sd card in slot

[ New ]
Played with it a bit longer...now it clicks in....thanks,
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GoPro
Posts: 6,097

Re: Wont hold micro sd card in slot

[ New ]

Glad to know that @warrenm7633