Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-340500%22%20slang%3D%22en-US%22%3EWiFi%20BacPac%20Issue%20-%20Unable%20to%20Register%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-340500%22%20slang%3D%22en-US%22%3E%3CP%3EI%20had%20an%20old%20GoPro%20WiFi%20BacPac%20that%20I%20could%20never%20get%20to%20work%20with%20my%20Hero2%2C%20but%20I%20decided%20to%20give%20it%20one%20more%20try%20and%20it%20took%20me%20about%20a%20week%20to%20get%20it%20working%20and%20I%20used%20a%20Mac%20and%202%20Windows%20computer%20but%20I%20have%20finally%20got%20it%20to%20work.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESteve's%20post%20really%20helped%20but%20I%20was%20stuck%20on%20step%205%2C%20no%20mater%20what%20I%20did%20I%20could%20not%20get%20passed%20the%20registration%20page.%20But%20when%20I%20downloaded%26nbsp%3BGoPro%20CineForm%20Studio%201.3.2.170%20(link%20below)%20I%20was%20able%20to%20get%20working%2C%20Yeah!!!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FMounts-Accessories%2FWifi-BacPac-update-registration-issue%2Ftd-p%2F11174%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FMounts-Accessories%2FWifi-BacPac-update-registration-issue%2Ftd-p%2F11174%3C%2FA%3E%3C%2FP%3E%3CDIV%20class%3D%22lia-quilt-column%20lia-quilt-column-04%20lia-quilt-column-left%20lia-quilt-column-main-left%22%3E%3CDIV%20class%3D%22lia-quilt-column-alley%20lia-quilt-column-alley-left%22%3E%3CDIV%20class%3D%22lia-message-author%20lia-component-author%22%3E%3CDIV%20class%3D%22lia-message-author-rank%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22lia-message-author-avatar%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22lia-message-author-ipaddress%22%3E%3CSPAN%20class%3D%22local-date%22%3E%E2%80%8E06-16-2018%3C%2FSPAN%3E%26nbsp%3B%3CSPAN%20class%3D%22local-time%22%3E04%3A23%20AM%3C%2FSPAN%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%20class%3D%22lia-quilt-column%20lia-quilt-column-20%20lia-quilt-column-right%20lia-quilt-column-main-right%22%3E%3CDIV%20class%3D%22lia-quilt-column-alley%20lia-quilt-column-alley-right%22%3E%3CDIV%20class%3D%22lia-message-heading%20lia-component-message-header%22%3E%3CDIV%20class%3D%22lia-quilt-row%20lia-quilt-row-standard%22%3E%3CDIV%20class%3D%22lia-quilt-column%20lia-quilt-column-20%20lia-quilt-column-left%22%3E%3CDIV%20class%3D%22lia-quilt-column-alley%20lia-quilt-column-alley-left%22%3E%3CDIV%20class%3D%22lia-message-subject%22%3ERe%3A%20Wifi%20BacPac%20update%2Fregistration%20issue%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F8211%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3E%40quickdusk2230%3C%2FA%3E%26nbsp%3Bwrote%3A%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%20class%3D%22lia-message-body%20lia-component-body%22%3E%3CDIV%20class%3D%22lia-message-body-content%20ng-scope%22%3E%3CBLOCKQUOTE%3E%3CP%3EHi%20Gerard%2C%3C%2FP%3E%3CP%3EI%20have%20just%20been%20through%20this%20exact%20same%20thing.%20Minus%20the%20remote.%3C%2FP%3E%3CP%3EI%20have%20had%20a%20response%20from%20the%20GOPRO%20support%20which%20has%20enabled%20me%20to%20update%20the%20firmware%20of%20the%20BACPAC%20succesfully.%20They%20are%20not%20100%25%20clear%20in%20the%20instruction%2C%20at%20least%20for%20my%20case.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFollow%20this%2C%20I%20have%20added%20some%20points%20which%20they%20have%20left%20out%20in%20%7B%7D%3C%2FP%3E%3CP%3EInstall%20%22GoProStudioPC-2.5.6.509%22%20which%20you%20seem%20to%20have%20already%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3COL%3E%3CLI%3E%3CSTRONG%3EOpen%20the%20GoPro%20Studio%20program.%20(Do%20not%20update%20if%20prompted%20to!)%3C%2FSTRONG%3E%3C%2FLI%3E%3CLI%3EConnect%20the%20Wi-Fi%20BacPac%20to%20your%20computer.%3C%2FLI%3E%3CLI%3EEnter%20the%20Help%20menu%20and%20select%20%22Device%20Window%22%3C%2FLI%3E%3CLI%3EWhen%20the%20screen%20prompts%20you%20to%20register%20the%20Wi-Fi%20BacPac%2C%20do%20not%20select%20the%20button%20to%20do%20this.%3C%2FLI%3E%3CLI%3EInstead%2C%20you%20will%20now%20press%20power%20button%20on%20the%20Wi-Fi%20Bac-Pac%7BPress%20power%20for%20few%20seconds%20untill%20the%20BACPAC%26nbsp%3Bpower%20is%20turned%20off%7D%20%26nbsp%3Band%20the%20Update%20button%20should%20activate%20after%20a%20few%20moments.%20%7BThe%20register%20button%20is%20removed%2C%20and%20the%20update%20button%20takes%20it's%20place%7D%3C%2FLI%3E%3CLI%3ELet%20the%20Wi-Fi%20BacPac%20update%2C%20and%20then%20you%20can%20change%20the%20name%20and%20password%20on%20the%20same%20screen%20Device%20window%20to%20then%20pair%20to%20the%20GoPro%20app.%7BThe%20BACPAC%20will%20power%20on%20during%2C%20and%20once%20complete%20stay%20powered%20on%2C%20my%20settings%20remained%20intact%2C%20I%20did%20not%20have%20to%20change%20anything%20further%7D%3C%2FLI%3E%3C%2FOL%3E%3CP%3EThis%20process%20still%20does%20not%20allow%20registartion%2C%20but%20at%20least%20the%20firmware%20can%20be%20updated%20so%20things%20work.%3C%2FP%3E%3CP%3EHope%20this%20helps%2C%3C%2FP%3E%3CP%3ESteve.%3C%2FP%3E%3C%2FBLOCKQUOTE%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20where%20I%20was%20able%20to%20find%20GoPro%20CineForm%20Studio%201.3.2.170%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.filecroco.com%2Fdownload-gopro-cineform-studio%2Fdownload%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.filecroco.com%2Fdownload-gopro-cineform-studio%2Fdownload%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

WiFi BacPac Issue - Unable to Register

I had an old GoPro WiFi BacPac that I could never get to work with my Hero2, but I decided to give it one more try and it took me about a week to get it working and I used a Mac and 2 Windows computer but I have finally got it to work.

 

Steve's post really helped but I was stuck on step 5, no mater what I did I could not get passed the registration page. But when I downloaded GoPro CineForm Studio 1.3.2.170 (link below) I was able to get working, Yeah!!!

 

https://community.gopro.com/t5/Mounts-Accessories/Wifi-BacPac-update-registration-issue/td-p/11174

 
 
‎06-16-2018 04:23 AM
Re: Wifi BacPac update/registration issue@quickdusk2230 wrote:

Hi Gerard,

I have just been through this exact same thing. Minus the remote.

I have had a response from the GOPRO support which has enabled me to update the firmware of the BACPAC succesfully. They are not 100% clear in the instruction, at least for my case.

 

Follow this, I have added some points which they have left out in {}

Install "GoProStudioPC-2.5.6.509" which you seem to have already;

 

  1. Open the GoPro Studio program. (Do not update if prompted to!)
  2. Connect the Wi-Fi BacPac to your computer.
  3. Enter the Help menu and select "Device Window"
  4. When the screen prompts you to register the Wi-Fi BacPac, do not select the button to do this.
  5. Instead, you will now press power button on the Wi-Fi Bac-Pac{Press power for few seconds untill the BACPAC power is turned off}  and the Update button should activate after a few moments. {The register button is removed, and the update button takes it's place}
  6. Let the Wi-Fi BacPac update, and then you can change the name and password on the same screen Device window to then pair to the GoPro app.{The BACPAC will power on during, and once complete stay powered on, my settings remained intact, I did not have to change anything further}

This process still does not allow registartion, but at least the firmware can be updated so things work.

Hope this helps,

Steve.

 

This is where I was able to find GoPro CineForm Studio 1.3.2.170

https://www.filecroco.com/download-gopro-cineform-studio/download/