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%3CLINGO-SUB%20id%3D%22lingo-sub-249664%22%20slang%3D%22en-US%22%3EWi-FI%20BacPac%20hero%202%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249664%22%20slang%3D%22en-US%22%3E%3CP%3EHello%3CBR%20%2F%3EI've%20bought%20a%20Hero%202%20HD%20and%20bought%20a%20new%20Wi-Fi%20BacPac.%20In%20the%20instructions%2C%20it%20says%20you%20have%20to%20update%20Wi-Fi%20BacPac%20before%20use%2C%20which%20I%20think%20I%20did%2C%20but%20now%20the%20Wi-FI%20icon%20ends%20displayed%20on%20Wi-FI%20BacPac%20when%20I%20start%20it.%20Has%20anyone%20encountered%20the%20same%20problem%20and%20how%20could%20it%20be%20solved%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249686%22%20slang%3D%22en-US%22%3ERe%3A%20Wi-FI%20BacPac%20hero%202%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249686%22%20slang%3D%22en-US%22%3ESo%20what%20version%20of%20wifi%20bacpac%20software%20are%20you%20using%3F%3CBR%20%2F%3EOn%20have%20you%20charged%20the%20bacpac%20fully%3F%3CBR%20%2F%3EIf%20you%20have%20it%20plugged%20in%20to%20charge%20or%20powered%20on%20you%20should%20see%20the%20battery%20symbol%20and%20the%20wifi%20symbol.%3CBR%20%2F%3EHave%20you%20set%20the%20wifi%20ssid%20and%20password%20through%20gopro%20studio%20software%20(connect%20the%20bacpac%20via%20USB%20to%20computer%2C%20start%20gopro%20studio%20and%20hit%20ctrl-d%20on%20the%20computer%20to%20bring%20up%20the%20device%20window)%20there%20you%20can%20set%20the%20ssid%20and%20password%20for%20the%20wifi%20bapac.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249712%22%20slang%3D%22en-US%22%3ERe%3A%20Wi-FI%20BacPac%20hero%202%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249712%22%20slang%3D%22en-US%22%3E%3CP%3EI%20do%20not%20know%20which%26nbsp%3B%3CSPAN%3Eversion%20and%20yes%20it%20is%20fully%20charged%20and%20i%20ca%20se%20just%20the%20battery%20symbol%3C%2FSPAN%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249717%22%20slang%3D%22en-US%22%3ERe%3A%20Wi-FI%20BacPac%20hero%202%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249717%22%20slang%3D%22en-US%22%3Esounds%20like%20it's%20not%20updated%20properly%20or%20you%20haven't%20set%20the%20ssid%2Fpassword.%3CBR%20%2F%3E%3CBR%20%2F%3EWhat%20happens%20when%20you%20connect%20via%20USB%20to%20computer%20and%20launch%20gopro%20studio%20then%20go%20into%20device%20manager%20via%20ctrl-d%20button%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249723%22%20slang%3D%22en-US%22%3ERe%3A%20Wi-FI%20BacPac%20hero%202%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249723%22%20slang%3D%22en-US%22%3E%3CP%3Ehow%20can%20i%20updated%20properly%3F%20yes%20i%20have%20set%20a%20new%20password%2C%20and%20it%20shows%20on%20my%20computer%20when%20i%20connectet%20via%20usb%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3
Accepted Solution

Wi-FI BacPac hero 2

Hello
I've bought a Hero 2 HD and bought a new Wi-Fi BacPac. In the instructions, it says you have to update Wi-Fi BacPac before use, which I think I did, but now the Wi-FI icon ends displayed on Wi-FI BacPac when I start it. Has anyone encountered the same problem and how could it be solved?


Accepted Solutions
Nomad
Posts: 133

Re: Wi-FI BacPac hero 2

When you connect it to the 2, power both the camera and wifi unit on, do a short press on the wifi button on the side of the backpack, that should bring up the wifi menu on the front screen of the camera. Use the front button to cycle to gopro app and then hit the top button on the camera. See if that turns on the wifi function on the camera and the wifi bac.

I'm not sure if the wifi update software is still available on the gopro website (remember this camera is about 6 years old but still vet's good video).

On if the first bit doesn't work, then see if support can provide link to update the wifi bacpac software.

View solution in original post


All Replies
Nomad
Posts: 133

Re: Wi-FI BacPac hero 2

So what version of wifi bacpac software are you using?
On have you charged the bacpac fully?
If you have it plugged in to charge or powered on you should see the battery symbol and the wifi symbol.
Have you set the wifi ssid and password through gopro studio software (connect the bacpac via USB to computer, start gopro studio and hit ctrl-d on the computer to bring up the device window) there you can set the ssid and password for the wifi bapac.

Tourist
Posts: 3

Re: Wi-FI BacPac hero 2

I do not know which version and yes it is fully charged and i ca se just the battery symbol 

Nomad
Posts: 133

Re: Wi-FI BacPac hero 2

sounds like it's not updated properly or you haven't set the ssid/password.

What happens when you connect via USB to computer and launch gopro studio then go into device manager via ctrl-d button?
Tourist
Posts: 3

Re: Wi-FI BacPac hero 2

how can i updated properly? yes i have set a new password, and it shows on my computer when i connectet via usb 

Nomad
Posts: 133

Re: Wi-FI BacPac hero 2

When you connect it to the 2, power both the camera and wifi unit on, do a short press on the wifi button on the side of the backpack, that should bring up the wifi menu on the front screen of the camera. Use the front button to cycle to gopro app and then hit the top button on the camera. See if that turns on the wifi function on the camera and the wifi bac.

I'm not sure if the wifi update software is still available on the gopro website (remember this camera is about 6 years old but still vet's good video).

On if the first bit doesn't work, then see if support can provide link to update the wifi bacpac software.