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Hiker
Posts: 10

Why wont you ship the display mod to canada?

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I'm from Canada and am unable to purchase the display mod for my hero 9 from the go pro site. it says something about batteries as the reason for this. As long as the package coming from away is labeled as containing batteries it's fine. Please tell me whats up??

GoPro
Posts: 18,669

Re: Why wont you ship the display mod to canada?

[ New ]

Hello, @alertcave71667. Shippers imposed restrictions on sending battery items over the air. They can only be shipped if they come with a device that would use them such as the camera. The Display Mod has an internal battery that qualifies it as a battery item. 

Hiker
Posts: 10

Re: Why wont you ship the display mod to canada?

[ New ]
Lithium battery guidelines and restrictions
lithium battery packaging diagram

These are the Fed Ex requirements for shipping lithium batteries.