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Tourist
Posts: 1
Accepted Solution

Why does it appear I'm not getting my 50 percent off on accessories on gopro plus?

I was trying to purchase the smart remote and suction cup for my gopro 7 black, I noticed that the original tall suctiion isn't showing up and the smart remote isn't giving half off for being a gopro plus member???


Accepted Solutions
GoPro
Posts: 8,136

Re: Why does it appear I'm not getting my 50 percent off on accessories on gopro plus?

Hello @zippyshore0136. The discount pplies only to purchases made on gopro.com. Does not include activity kits, chargers, the Smart Remote, the Pro 3.5mm Mic Adapter, the Karma Drone or Karma accessories, or non-GoPro manufactured accessories (such as SD cards). Limited to a maximum of 10 items per subscription anniversary year. See https://shop.gopro.com/subscription/gopro-plus-subscription/GoProPlusMonthly.html for reference. Thanks!

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All Replies
GoPro
Posts: 8,136

Re: Why does it appear I'm not getting my 50 percent off on accessories on gopro plus?

Hello @ronwall. The 50% discount associated with the GoPro Plus subscription does not include activity kits, chargers, the Smart Remote, the Pro 3.5mm Mic Adapter, the Karma Drone or Karma accessories, or non-GoPro manufactured accessories (such as SD cards). Limited to a maximum of 10 items per subscription anniversary year.

 

This information can be found at https://shop.gopro.com/subscription/plus/GoProPlusMonthly.html . The suction cup though shows in stock so it is odd that it did not get included in the order. For further queries, you may reach out to our Support team at https://gopro.com/help/ContactUs . 

 

Sightseer
Posts: 1

Re: Why does it appear I'm not getting my 50 percent off on accessories on gopro plus?

Could GoPro tell us what we can get 50% off of then please! It appears everything people want isn’t included, very misleading. Not a good start to my relationship with your brand
GoPro
Posts: 8,136

Re: Why does it appear I'm not getting my 50 percent off on accessories on gopro plus?

Hello @zippyshore0136. The discount pplies only to purchases made on gopro.com. Does not include activity kits, chargers, the Smart Remote, the Pro 3.5mm Mic Adapter, the Karma Drone or Karma accessories, or non-GoPro manufactured accessories (such as SD cards). Limited to a maximum of 10 items per subscription anniversary year. See https://shop.gopro.com/subscription/gopro-plus-subscription/GoProPlusMonthly.html for reference. Thanks!