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Posts: 1

Why Isn't My Hero 8 Battery Charging?

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When I bought my hero 8 camera, I received two batteries as part of my bundle. I noticed that one battery charges fine, but the other battery does not charge at all. The battery that does not charge shows no signs of damage at all. Is there a warranty on the batteries so I can get a new replacement? 

Posts: 24,297

Re: Why Isn't My Hero 8 Battery Charging?

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Hi @heroiccree33650


Let our Support Team assist you with this.

You may submit a request for a callback or initiate a chat session through


Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.