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Sightseer
Posts: 1

Why Isn't My Hero 8 Battery Charging?

[ New ]

When I bought my hero 8 camera, I received two batteries as part of my bundle. I noticed that one battery charges fine, but the other battery does not charge at all. The battery that does not charge shows no signs of damage at all. Is there a warranty on the batteries so I can get a new replacement? 

GoPro
Posts: 24,297

Re: Why Isn't My Hero 8 Battery Charging?

[ New ]

Hi @heroiccree33650

 

Let our Support Team assist you with this.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej