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Sightseer
Posts: 1

Unable to turn on wifi remote eventhough it was fully charged

Unable to turn on wifi remote eventhough it was fully charged. But when it is connected to charging cable, it automatically turn on.

I suspected maybe the battery is low. Hence I charged it but it still dies, won't turn on when disconnected to power.

 

Please help.

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GoPro
Posts: 6,097

Re: Unable to turn on wifi remote eventhough it was fully charged

 

Hi @fastcliff11183

 

Please try to contact GoPro Customer Support they might be able to help. 

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay