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Sightseer
Posts: 1

Unable to turn on wifi remote eventhough it was fully charged

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Unable to turn on wifi remote eventhough it was fully charged. But when it is connected to charging cable, it automatically turn on.

I suspected maybe the battery is low. Hence I charged it but it still dies, won't turn on when disconnected to power.

 

Please help.

GoPro
Posts: 6,097

Re: Unable to turn on wifi remote eventhough it was fully charged

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Hi @fastcliff11183

 

Please try to contact GoPro Customer Support they might be able to help. 

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay