Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-142237%22%20slang%3D%22en-US%22%3EUnable%20to%20power%20up%20the%20wifi%20bacpac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-142237%22%20slang%3D%22en-US%22%3E%3CP%3EI%20know%20it's%20old%20but%20I%20have%20a%20GoPro%20Hero%202%20that%20I've%20had%20for%20years%20but%20never%20really%20used.%20I'm%20now%20determined%20to%20get%20to%20grips%20with%20it%20and%20buy%20some%20extras.%20I%20have%20the%20LCD%20screen%20and%20have%20just%20bought%20a%20brand%20new%20wifi%20bacpac%20with%20separate%20remote%20from%20eBay.%20It%20was%20boxed%20and%20as%20far%20as%20I'm%20aware%20had%20never%20been%20opened%20as%20all%20sticky%20tabs%20were%20untouched.%20The%20problem%20I%20have%20is%20that%20although%20the%20bacpac%20looks%20like%20it's%20charging%20when%20plugged%20into%20my%20laptop%2C%20as%20soon%20as%20you%20disconnect%2C%20it%20just%20dies%20and%20won't%20switch%20back%20on%20again.%20I%20think%20this%20is%20known%20as%20%22bricked%22.%20I%20have%20downloaded%20two%20separate%20versions%20of%20GoPro%20Studio%20now%20and%20I'm%20still%20having%20no%20joy.%20I%20can't%20register%20anything%20either%20although%20I%20did%20seem%20to%20perform%20a%20software%20update%20on%20the%20bacpac%20but%20it%20still%20won't%20power%20up%20when%20disconnected.%20What%20do%20I%20need%20to%20do%3F%20Help%2C%20this%20is%20so%20frustrating%20%F0%9F%98%9F%3C%2FP%3E%3CP%3ESean%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-142317%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20power%20up%20the%20wifi%20bacpac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-142317%22%20slang%3D%22en-US%22%3EI%20can%20set%20everything%20up%20and%20connect%20my%20Hero2%20to%20my%20iPhone%20and%20tablet%2C%20the%20problem%20comes%20about%20as%20soon%20as%20I%20unplug%20the%20WiFi%20bacpac%20from%20the%20power%20source%20(laptop).%20I%E2%80%99ve%20not%20been%20able%20to%20register%20anything%20either%20as%20when%20I%20click%20the%20register%20button%2C%20it%20just%20takes%20me%20back%20to%20the%20GoPro%20Home%20page.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-143816%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20power%20up%20the%20wifi%20bacpac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-143816%22%20slang%3D%22en-US%22%3ECan%20anyone%20please%20help%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-174150%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20power%20up%20the%20wifi%20bacpac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-174150%22%20slang%3D%22en-US%22%3E%3CP%3ESean%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20going%20through%20exactly%20the%20same%20problem%20as%20you.%20%26nbsp%3BFrom%20what%20I%20can%20see%20early%20on%20-%20is%20that%20perhaps%20GoPro%20no%20longer%20want%20to%20support%20PacPac.%20%26nbsp%3B%20Hmmm.....%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENot%20very%20good.%20%26nbsp%3BI%20am%20going%20to%20keep%20on%20trying%20for%20a%20while%20and%20see%20where%20I%20get%20to.%20%26nbsp%3BDid%20you%20have%20any%20joy%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3BEdward.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-175405%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20power%20up%20the%20wifi%20bacpac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-175405%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F54587%22%20target%3D%22_blank%22%3E%40bazmazza%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThis%20may%20be%20late%20as%20I%20have%20seen%20your%20post%20only%20now.%20If%20you%20have%20not%20done%20so%20yet%2C%20it%20would%20be%20best%20to%20reach%20out%20to%20our%20Support%20team%20for%20further%20assistance%20on%20this%20matter.%20You%20can%20call%20or%20chat%20with%20them%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20trying%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F61116%22%20target%3D%22_blank%22%3E%40edwardg5426%3C%2FA%3E.%20Let%20us%20know%20how%20it%20works%20out%20for%20you.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3

Unable to power up the wifi bacpac

I know it's old but I have a GoPro Hero 2 that I've had for years but never really used. I'm now determined to get to grips with it and buy some extras. I have the LCD screen and have just bought a brand new wifi bacpac with separate remote from eBay. It was boxed and as far as I'm aware had never been opened as all sticky tabs were untouched. The problem I have is that although the bacpac looks like it's charging when plugged into my laptop, as soon as you disconnect, it just dies and won't switch back on again. I think this is known as "bricked". I have downloaded two separate versions of GoPro Studio now and I'm still having no joy. I can't register anything either although I did seem to perform a software update on the bacpac but it still won't power up when disconnected. What do I need to do? Help, this is so frustrating 😟

Sean

Tourist
Posts: 3

Re: Unable to power up the wifi bacpac

I can set everything up and connect my Hero2 to my iPhone and tablet, the problem comes about as soon as I unplug the WiFi bacpac from the power source (laptop). I’ve not been able to register anything either as when I click the register button, it just takes me back to the GoPro Home page.
Tourist
Posts: 3

Re: Unable to power up the wifi bacpac

Can anyone please help?
Sightseer
Posts: 2

Re: Unable to power up the wifi bacpac

Sean,

 

I am going through exactly the same problem as you.  From what I can see early on - is that perhaps GoPro no longer want to support PacPac.   Hmmm.....

 

Not very good.  I am going to keep on trying for a while and see where I get to.  Did you have any joy?

 

 Edward.

GoPro
Posts: 6,164

Re: Unable to power up the wifi bacpac

Hello @bazmazza

 

This may be late as I have seen your post only now. If you have not done so yet, it would be best to reach out to our Support team for further assistance on this matter. You can call or chat with them through https://gopro.com/help/ContactUs

 

Thank you for trying @edwardg5426. Let us know how it works out for you. 

 

Best regards, 
Marius

Sightseer
Posts: 2

Re: Unable to power up the wifi bacpac

Marius,

 

nope - still hoping for some help at some point - some how.  Firstly is it clear that GoPro no longer support wifi BacPac for Hero2 - or have I just imagined that?  Do I need to register the (new) PacPac for it to be able to work?

 

GoPro
Posts: 6,164

Re: Unable to power up the wifi bacpac

Hello @edwardg5426

 

Sorry to hear about that. There is still support even with older camera versions including the BacPac for HERO2. Let our Support team help you. 

 

Best regards, 
Marius