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Sightseer
Posts: 1
Accepted Solution

Two Faulty Battery Bacpacs

I bought a GoPro Battery BacPac on eBay a while back, since GoPro doesn't sell them anymore, and I used it once, and then it stopped recharging whenever I put it on the charger. I have a Hero 3+ Silver. I really need the bacpac so I can power my camera and plug in my external mic at the same time, so when it broke I figured I had a bad eBay experience and bought one that was cheap because it was broken. So I just recently bought another one, but this time off Amazon instead. Took it out once. Then IT stopped recharging. And now I don't know if they're burned up internally from me abusing them or if they stopped making them because they were junk. Anyone have suggestions?


Accepted Solutions
GoPro
Posts: 9,394

Re: Two Faulty Battery Bacpacs

Hello @bassfishin243. Our Support team will be able to walk you through further troubleshooting steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs . 

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GoPro
Posts: 9,394

Re: Two Faulty Battery Bacpacs

Hello @bassfishin243. Our Support team will be able to walk you through further troubleshooting steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs .