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Tourist
Posts: 1

Terrible Customer Service.

[ New ]

GoPro Fails to give me a refund on an accessory I returned to them. I've followed all instructions. GoPro continues to give me the run around. I even have an email from them saying the are going to give me a refund but I never got it. I honestly feel like I'm dealing with a scam site. 


Accepted Solutions
GoPro
Posts: 28,806

Re: Terrible Customer Service.

[ New ]

Hi @grimm9

 

We see that the refund has been completed last March.

An email update has also been made on your case.

 

You may check your card statement or follow up with your bank.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,806

Re: Terrible Customer Service.

[ New ]

Hi @grimm9

 

We see that the refund has been completed last March.

An email update has also been made on your case.

 

You may check your card statement or follow up with your bank.

 

Thanks!

Ej