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Tourist
Posts: 4

Super suit

[ New ]

Hi I just bought a hero 7 black and super suit. I have taken diving 3 times now and every time, the suit has leaked a few drops of water, just enough to fog up the lens and make the footage useless.  Reading around the forums, it seems like this is a common problem with your suits? Please note that I have been diving with underwater camera housings for 20 years, so I know how to clean, grease and check a seal...


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GoPro
Posts: 18,425

Re: Super suit

[ New ]

Hello @nautiphoto. There must be some issue with the seal or the Super Suit then, in that case. We'd like to gather more details so we can help you best. To do this, our Support team would need photos showing the housing, or the issue, in addition to information about how the housing is used. To proceed, please contact the team by phone or chat at https://gopro.com/help/ContactUs . Thanks!

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GoPro
Posts: 18,425

Re: Super suit

[ New ]

Hello @nautiphoto. There must be some issue with the seal or the Super Suit then, in that case. We'd like to gather more details so we can help you best. To do this, our Support team would need photos showing the housing, or the issue, in addition to information about how the housing is used. To proceed, please contact the team by phone or chat at https://gopro.com/help/ContactUs . Thanks!