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Reply
Sightseer
Posts: 2
Accepted Solution

Super Suit housing is not water proof

Hi, 

use the Super Suit housing for diving and after each dive there are 2 mm water in the housing.

This was the first usage after I bougth it but unfortunatly it is more then 2 week ago.

Is this a case for warenty and how can I request this?

 

Greetings

Hubert

 


Accepted Solutions
GoPro
Posts: 3,924

Re: Super Suit housing is not water proof

HI @hschweiger0815,

 

I am sorry to hear about the issues with your Super Suit. Go ahead and reach out to our support team directly and they will be able to determine what is going on with your housing. https://gopro.com/help/PKBContactus

 

Best,

Ryan

View solution in original post

Sightseer
Posts: 2

Re: Super Suit housing is not water proof

Thanks for the reply, will follow up with the support
Hubert

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Super Suit housing is not water proof

HI @hschweiger0815,

 

I am sorry to hear about the issues with your Super Suit. Go ahead and reach out to our support team directly and they will be able to determine what is going on with your housing. https://gopro.com/help/PKBContactus

 

Best,

Ryan

Sightseer
Posts: 2

Re: Super Suit housing is not water proof

Thanks for the reply, will follow up with the support
Hubert
Sightseer
Posts: 1

Re: Super Suit housing is not water proof

I have the exact same issue GoPro, just purchased the super suit and used it for 13meter dive only and a little bit water came in, creating some fog inside the housing and wasted my recording :(
GoPro
Posts: 3,924

Re: Super Suit housing is not water proof

Hi @rudhero7,

 

If you get in touch with our Support Team they will be able to help you out with that Super Suit.

 

https://gopro.com/help/ContactUs

 

Best,

Ryan