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Tourist
Posts: 2

Subscription based discount not showing

[ New ]

I have just got a GoPro subscription with a new GoPro9. When I am adding accessories to the cart they are showing some discount (not 50%). When going to cart to checkout the discount shown outside disappear and price closer to full is shown? 

 

 

Priceshift.png

Accepted Solutions
GoPro
Posts: 28,787

Re: Subscription based discount not showing

[ New ]

Hi @goreish

 

What are the items selected? GoPro Subscription Discounts

Please make sure you are signed in with the subscription account.

You may also try a different browser or go on incognito mode.

 

Let us know how it goes. 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,787

Re: Subscription based discount not showing

[ New ]

Hi @goreish

 

What are the items selected? GoPro Subscription Discounts

Please make sure you are signed in with the subscription account.

You may also try a different browser or go on incognito mode.

 

Let us know how it goes. 

 

Thanks!

Ej

Tourist
Posts: 2

Re: Subscription based discount not showing

[ New ]

Yes thanks, Looks like my browser had some cached cookies with a different coupon or so. Once I cleared history/data and re-logged in saw the expected discounts. 

GoPro
Posts: 14,925

Re: Subscription based discount not showing

[ New ]

@goreish, thanks for posting back with an update. Let us know if anything else comes up.