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Tourist
Posts: 2

Subscriber discounts not being applied

[ New ]

Hi I am trying to purchase the  GOPRO hero 9 black max lens mod with the discounted subscriber price of £62.99 but the discount is not being applied at checkout

 

GoPro
Posts: 13,488

Re: Subscriber discounts not being applied

[ New ]

@patersont, please make sure that you're signed in using the correct email address that's associated with your subscription. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore using an incognito browser to see if it makes a difference.

Tourist
Posts: 2

Re: Subscriber discounts not being applied

[ New ]

That worked, opened on google versus  safari and discounts applied.

 

thank you

GoPro
Posts: 13,488

Re: Subscriber discounts not being applied

[ New ]

Glad to hear that, @patersont. Let us know if anything else comes up.