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02-09-2018 06:23 PM
Smart remote unresponsive
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02-14-2018 11:56 AM
Re: Smart remote unresponsive
[ New ]Hey @superoasis38378,
I am sorry to hear you are having some trouble with that remote. Is just the remote freezing? or is the camera also unresponsive?
Best,
Ryan
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02-15-2018 07:07 AM
Re: Smart remote unresponsive
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03-01-2018 07:58 AM
Re: Smart remote unresponsive
[ New ]Hi,
I just had the same experiance with my smart remote - total freeze-up, had been working fine before. Wouldn't take a charge. I let it drain it's battery overnight and was able to recharge it and now it seems to be working ok.
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05-23-2018 11:13 AM
Re: Smart remote unresponsive
[ New ]My remote did the same thing. It has been working fine but today froze up with the information from the camera screen on the remote screen. It is still there after I turned the camera off and put it away. I hooked the charger to the remote, the cama information is still on the screen. It also will not turn off.
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05-23-2018 11:14 AM
Re: Smart remote unresponsive
[ New ]My remote did the same thing. It has been working fine but today froze up with the information from the camera screen on the remote screen. It is still there after I turned the camera off and put it away. I hooked the charger to the remote, the cama information is still on the screen. It also will not turn off.
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05-23-2018 11:37 AM
Re: Smart remote unresponsive
[ New ]
Hi @rays45
Kindly press and hold the Power/Mode button on the remote for about 8 to 10 seconds. The remote will power off. Leave it for a couple of minutes then try to turn it back on.
Let us know if this works.
Thanks!
Ej
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05-23-2018 01:32 PM
Re: Smart remote unresponsive
[ New ]I did and it worked fine. Thanks.