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Tourist
Posts: 1

Smart remote not charging

dear all,

yesterday I tried to charge my smart remote but it seems that it dosn't make any connection with the charger. On the remote display also there is no charging icon on. 

kindest regards

GoPro
Posts: 12,024

Re: Smart remote not charging

Hi @naretto

 

See if the remote will respond if you press and hold the Power/Mode button on the remote for about 8 to 10 seconds.

 

If nothing happens, please contact our Support Team to check on this further.

 

You may reach them by phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej