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Sightseer
Posts: 1

Smart remote freezing constantly!

I'm a new owner of GoPro equipment. Camera works fine, no issues. Wish could say same about the damned remote controller.

 

The controller freezes up on me constantly! And this is 2nd replacement also. Brand new, out of box, pair up, start up, use for a few minutes and find it frozen and unresponsive. 

 

Quite frankly dismayed to see this sort of workmanship from GoPro. If you are reading this and considering getting yourself one of those remotes - DO NOT!

 

 

Highlighted
GoPro
Posts: 12,898

Re: Smart remote freezing constantly!

 

Hi @quickflame83466

 

I am sorry to hear about the freezing issue experienced on the Smart Remote.

 

Let our Support Team look into this further.

You may contact them via phone or chat.

https://gopro.com/help/ContactUs

 

 

Regards,

Ej