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Tourist
Posts: 2

Smart control não esta funcionando

[ New ]
Boa noite! Meu smart control não esta carregando e nem ligando, ou seja, não funciona mais. Gostaria de saber quais providencias devo tomar para fazer a troca. Aguardo um retorno o mais breve possível. Obrigado!
GoPro
Posts: 24,297

Re: Smart control não esta funcionando

[ New ]

Hi @casarim

 

See if resetting the remote will make a difference.

Press and hold the Power/Mode button on the remote for about 8 to 10 seconds. 

 

If it's still the same, our Support Team can help you move forward with this concern.

If this is a recent purchase, you may also refer to the same store/channel you purchased it from.

 

Thanks!

EJ

Tourist
Posts: 2

Re: Smart control não esta funcionando

[ New ]
Hey EJ, como vai ? Tentei resetar mas o problema ainda continua, ele não carrega e nem liga.
A compra foi feita em 05/05/2018.
GoPro
Posts: 12,487

Re: Smart control não esta funcionando

[ New ]

Thanks for going through the suggested troubleshooting steps, @casarim. If the issue still persists, please Please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.