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Sightseer
Posts: 1

Smart Remote

[ New ]

The remote wont turn on unless plugged. At that point will show "remote batery" and a empty batery. Short after it will start charging, however, and even thoughit shows full charge, as soon as I unplugged it, it will turn off again and won't work at all. I have tried everyrhing I could find but nothing works. Any idea whats going on? The remote is less than 2 years and it is quite a bummer is already broken... Specially after payting a third of the price of the camera...


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GoPro
Posts: 15,318

Re: Smart Remote

[ New ]

Sorry to hear about the trouble, @jesueurope. Please let our Support team know so they can help you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.

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GoPro
Posts: 15,318

Re: Smart Remote

[ New ]

Sorry to hear about the trouble, @jesueurope. Please let our Support team know so they can help you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.