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Sightseer
Sightseer
Posts: 1

Smart Remote red light

[ New ]

Hi,

 

My Smart Remot will not turn on. When I connect it to the charger the red light comes on and stays on. I tried resetting it by holding down the mode/power button the light will flash after about 12 seconds but never goes into the normal charging mode. I cleanded the electrical contacts on the remote and tried numerious chargers and all that happens is when I plug in the remote the red light comes on and stays on. After hours of this if I unplug the remote it will not turn on. 

 

Any ideas of other things to check or try? 

 

Thank you.

GoPro
Posts: 27,036

Re: Smart Remote red light

[ New ]

Hi @ekb

 

If the remote responds only when plugged in, there could be an issue with the battery.

Please reach out to our Support Team through https://gopro.com/help/ContactUs to check on warranty options.

 

Thanks!

Ej