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Sightseer
Posts: 1
Accepted Solution

Smart Remote Screen . No backlight

[ Edited ]

The screen on a brand new Smart Remote bought direct from GoPro is virtually unreadable unless you're in VERY bright light.  This is particularily noticeable in any of the settings screens.  Does it have a 'backlight' function that I'm not finding?


Accepted Solutions
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GoPro
Posts: 8,627

Re: Smart Remote Screen . No backlight

Hi @quincyk6675,

 

Thanks for reaching out. The Smart Remote doesn't have a backlight function. Anyhow, we appreciate the feedback. I'll have this information shared to the team in charge.

 

I'm attaching a photo of my Smart Remote as an example. If you're not seeing the texts clearly (i.e. broken/dead pixels on the screen), you may reach out to our Support team so they can help you on the next steps.

 

Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

 

Kind Regards,
Ann

View solution in original post


All Replies
Highlighted
GoPro
Posts: 8,627

Re: Smart Remote Screen . No backlight

Hi @quincyk6675,

 

Thanks for reaching out. The Smart Remote doesn't have a backlight function. Anyhow, we appreciate the feedback. I'll have this information shared to the team in charge.

 

I'm attaching a photo of my Smart Remote as an example. If you're not seeing the texts clearly (i.e. broken/dead pixels on the screen), you may reach out to our Support team so they can help you on the next steps.

 

Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

 

Kind Regards,
Ann