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Sightseer
Posts: 1

Smart Remote Battery Life

Hi,

 

I have recently purchased a Smart Remote, from fully charged it was flat within a couple of hours of being taken off charge. Does seem a little poor, what should the battery life be?

 

Thanks

GoPro
Posts: 3,924

Re: Smart Remote Battery Life

[ Edited ]

Hi @cooltree2306,

 

Depending on use you should be able to get 2+ hours. Make sure you are using USB wall charger that outputs 5V and 1A if one is available. 


The remote should reach a full charge in 4 hours if using the computer and 2 hours if using the wall charger.  

When charging is complete it's important to ensure that you disconnect the remote from the charging source.

If the contact points on the remote are dirty, it can disrupt the connection and inhibit the remote's ability to charge.  Be sure that those contact points are free of dirt and debris.  

 

Hope that helps!

 

Cheers,

Ryan

Sightseer
Posts: 1

Re: Smart Remote Battery Life

I have the same issue.  Charge the remote.  Remove it from charger, turn it off, and come back in the morning to find the battery flat.

 

Is there a secret way to 'really' turn it off?

GoPro Community Manager
Posts: 5,853

Re: Smart Remote Battery Life

The power button is the way to turn the Smart Remote off. If the remote is draining overnight, it may be an issue with the remote's battery itself. Our team at https://gopro.com/help/ContactUs can help troubleshoot that with you.

 

Jeff