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Sightseer
Posts: 1

Smart Remote ARMTE-002-EU

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Hello, I buy a gopro 9 black, along with several accessories, including the smart remote ARMTE-002-EU, and nobody in this company tells me that the smart remote is not compatible with the camera? let me guess, you guys are going to say it could be for another camera, it’s not your problem, but that’s not correct, I’m buying gopro for the first time, you can tell by the amount of accessories I bought with the camera, and I didn't see any more remote controls for sale on your website. Can you help me? can you change me for a remote control compatible with the camera? thank you so much


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GoPro
Posts: 15,205

Re: Smart Remote ARMTE-002-EU

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@fernandoa08225, the HERO9 Black is compatible with The Remote. If you need help with your Smart Remote purchase/order, and if it was purchased at a retailer, please contact the reseller for further assistance.

If it was purchased through gopro.com, you may reach out to our Support Team. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 15,205

Re: Smart Remote ARMTE-002-EU

[ New ]

@fernandoa08225, the HERO9 Black is compatible with The Remote. If you need help with your Smart Remote purchase/order, and if it was purchased at a retailer, please contact the reseller for further assistance.

If it was purchased through gopro.com, you may reach out to our Support Team. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.