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%3CLINGO-SUB%20id%3D%22lingo-sub-319667%22%20slang%3D%22es-ES%22%3EHero%20Plus%20recording%20stops%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319667%22%20slang%3D%22es-ES%22%3EHi%2C%20%3CBR%20%2F%3EThere%20is%20a%20strange%20operation%20in%20my%20go%20pro%20Hero%20plus%2C%20I%20do%20not%20understand%20why%20it%20stops%20recording%20and%20does%20not%20save%20the%20vide%3CBR%20%2F%3Eo.%20It%20starts%20the%20recording%20and%20sometimes%20it%20stops%20a%20few%20seconds%20before%20and%20at%20other%20times%20in%20minutes%2C%20sometimes%20it%20saves%20the%20video%20and%20sometimes%20not.In%20%3CBR%20%2F%3E%3CBR%20%2F%3Eadvance%20I%20appreciate%20your%20response%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2
Accepted Solution

Se detiene grabación Hero plus

Hola,
Hay un funcionamiento raro en mi go pro Hero plus, no entiendo porque derrepente se para la grabación y no guarda el video.
Comienza la grabación y en ocasiones se detiene a escasos segundos de iniciado y en otras ocasiones en minutos, a veces guarda el video y en ocasiones no.

De antemano agradezco su respuesta

Accepted Solutions
GoPro
Posts: 7,117

Re: Se detiene grabación Hero plus

Hello @albetomtz. This is an odd behavior for the camera. If you have not done it yet, re-flash camera firmware following manual update instructions below: 

  1. Go to the HERO+ LCD update page 
  2. Under "Other ways to update" click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged prior to the process, and that you are using one of the recommended SD card on this list. Let us know how it goes. Thanks!

View solution in original post


All Replies
GoPro
Posts: 7,117

Re: Se detiene grabación Hero plus

Hello @albetomtz. This is an odd behavior for the camera. If you have not done it yet, re-flash camera firmware following manual update instructions below: 

  1. Go to the HERO+ LCD update page 
  2. Under "Other ways to update" click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged prior to the process, and that you are using one of the recommended SD card on this list. Let us know how it goes. Thanks!

Highlighted
Sightseer
Posts: 2

Re: Se detiene grabación Hero plus

Thank you for your answer. The problem was the SD card, it's not the adequate. I changed it and the go pro function good
GoPro
Posts: 7,117

Re: Se detiene grabación Hero plus

Awesome! Great to know that the camera is now working, @albetomtz. Enjoy using your GoPro!