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Sightseer
Posts: 1
Accepted Solution

Sand in my El Grande pole

I got sand in my El Grande gopro stick, causing the extension parts to scratch and stuck. Is there a way to disassemble it to clean out the sand?


Accepted Solutions
GoPro
Posts: 3,505

Re: Sand in my El Grande pole

Hi @megabluff53788,

 

You cannot disassemble El Grade.

 

What I can suggest is contact our customer support team via phone or chat. 

They might be able to help you.

 

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: Sand in my El Grande pole

Hi @megabluff53788,

 

You cannot disassemble El Grade.

 

What I can suggest is contact our customer support team via phone or chat. 

They might be able to help you.

 

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay