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%3CLINGO-SUB%20id%3D%22lingo-sub-306550%22%20slang%3D%22en-US%22%3ESand%20in%20my%20El%20Grande%20pole%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-306550%22%20slang%3D%22en-US%22%3E%3CP%3EI%20got%20sand%20in%20my%20El%20Grande%20gopro%20stick%2C%20causing%20the%20extension%20parts%20to%20scratch%20and%20stuck.%20Is%20there%20a%20way%20to%20disassemble%20it%20to%20clean%20out%20the%20sand%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-306975%22%20slang%3D%22en-US%22%3ERe%3A%20Sand%20in%20my%20El%20Grande%20pole%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-306975%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91664%22%20target%3D%22_blank%22%3E%40megabluff53788%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20cannot%20disassemble%20El%20Grade.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20I%20can%20suggest%20is%20contact%20our%20customer%20support%20team%20via%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThey%20might%20be%20able%20to%20help%20you.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20Regards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Sand in my El Grande pole

I got sand in my El Grande gopro stick, causing the extension parts to scratch and stuck. Is there a way to disassemble it to clean out the sand?


Accepted Solutions
Highlighted
GoPro
Posts: 3,804

Re: Sand in my El Grande pole

Hi @megabluff53788,

 

You cannot disassemble El Grade.

 

What I can suggest is contact our customer support team via phone or chat. 

They might be able to help you.

 

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,804

Re: Sand in my El Grande pole

Hi @megabluff53788,

 

You cannot disassemble El Grade.

 

What I can suggest is contact our customer support team via phone or chat. 

They might be able to help you.

 

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay