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Sightseer
Posts: 1

SD card was not delivered.

[ New ]

I bought a gopro 10, the invocie/recipet shows the sd card is included, however there's no sd card was included in the package. I have checked several times. I am really disappointed and I wish to get my sd card. What's  the process?

Tourist
Posts: 2

Re: SD card was not delivered.

[ New ]
Yeah me too! Bought gopro max and no sd inside!
GoPro
Posts: 31,976

Re: SD card was not delivered.

[ New ]

Hi @darrensyder @arisk74217

 

Please check the box or the case. The SD card comes in a loose plastic envelope so it may have moved around inside the package while in transit. Others even found their SD card glued/inserted in the bottom flap of the box.
 

If it's not the case,  please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

 

Tourist
Posts: 2

Re: SD card was not delivered.

[ New ]
I double checked it! No SD inside! I also tried to reach support but I got no reply yet!
GoPro
Posts: 31,976

Re: SD card was not delivered.

[ New ]

Hi @arisk74217

 

We have sent a direct message.

 

Thanks!

Ej