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Tourist
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Accepted Solution

SD CARD ERROR WHILE RECORDING VIDEO on HERO (2018) v01.00 | HERO

Hi. While I start recording videos I am getting the error "SD card error. Make sure your card is usable" after around 30 second in the video. The sd card is Samsung Evo Plus 64GB U3. I have pretty much tried everything to stop getting the error.. any other help?! Is the card good?


Accepted Solutions
Adventurer
Posts: 8,638

Re: SD CARD ERROR WHILE RECORDING VIDEO on HERO (2018) v01.00 | HERO

[ Edited ]

SanDisk ULTRA?????????????????????????????????????????
@graytree76514seriously?

NO! DO NOT USE SanDISK ULTRA!!!!!

While the Ultra might work sometimes in older GoPro cameras (and technically should work in HERO 2018 at 1080p), it is a terrible card and considered by most to be the absolute WORST card for GoPro cameras. The HERO5 is a very temperamental camera when it comes to SD cards, perhaps the most of any GoPro camera, and the HERO 2018 is just a dummy downed HERO5.

@nicehero35013
Here is a list of recommended SD cards https://gopro.com/help/articles/block/microSD-Card-Considerations#list2

The best cards for HERO5 and HERO 2018 are:
Lexar 1000X
Samsung Pro
SanDisk Extreme v30 (the v30 is important and should be printed on the card)

Only use 64GB cards.

View solution in original post


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GoPro
Posts: 2,443

Re: SD CARD ERROR WHILE RECORDING VIDEO on HERO (2018) v01.00 | HERO

 

Hi @nicehero35013,

 

Please try to reset your camera and reformat your SD card.

If that won't work please try to use a recommended SD card instead.

 

Such as SanDisk Extreme, SanDisk ULTRA, Lexar, 32 or 64GB.

 

Regards,

-Jay 

Adventurer
Posts: 8,638

Re: SD CARD ERROR WHILE RECORDING VIDEO on HERO (2018) v01.00 | HERO

[ Edited ]

SanDisk ULTRA?????????????????????????????????????????
@graytree76514seriously?

NO! DO NOT USE SanDISK ULTRA!!!!!

While the Ultra might work sometimes in older GoPro cameras (and technically should work in HERO 2018 at 1080p), it is a terrible card and considered by most to be the absolute WORST card for GoPro cameras. The HERO5 is a very temperamental camera when it comes to SD cards, perhaps the most of any GoPro camera, and the HERO 2018 is just a dummy downed HERO5.

@nicehero35013
Here is a list of recommended SD cards https://gopro.com/help/articles/block/microSD-Card-Considerations#list2

The best cards for HERO5 and HERO 2018 are:
Lexar 1000X
Samsung Pro
SanDisk Extreme v30 (the v30 is important and should be printed on the card)

Only use 64GB cards.