Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-330238%22%20slang%3D%22en-US%22%3EReturn%20product%3A%20what%20is%20this%20procedure%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-330238%22%20slang%3D%22en-US%22%3E%3CP%3EI%20would%20like%20to%20return%20my%20order%2021945299.%20How%20do%20I%20proceed%3F%20In%20the%20package%20was%20no%20return%20label%20included%2C%20neither%20can%20I%20find%20instructions%20on%20your%20webpage%20how%20to%20return%20purchases%20frpm%20gopro.com%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-330400%22%20slang%3D%22en-US%22%3ERe%3A%20Return%20product%3A%20what%20is%20this%20procedure%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-330400%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98495%22%20target%3D%22_blank%22%3E%40maashad%3C%2FA%3E%2C%20please%20let%20our%20Support%20team%20know%20so%20they%20can%20help%20you%20with%20the%20next%20steps.%20You%20may%20reach%20them%20by%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ephone%20or%20chat%3C%2FA%3E.%20Once%26nbsp%3Byou%20setup%20the%20return%20through%20our%20Support%20team%2C%20you%20should%20receive%20an%20email%20that%20includes%20the%20RMA%20documents%20and%20instructions.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

Return product: what is this procedure?

I would like to return my order 21945299. How do I proceed? In the package was no return label included, neither can I find instructions on your webpage how to return purchases frpm gopro.com


Accepted Solutions
GoPro
Posts: 2,279

Re: Return product: what is this procedure?

@maashad, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat. Once you setup the return through our Support team, you should receive an email that includes the RMA documents and instructions. 

View solution in original post


All Replies
GoPro
Posts: 2,279

Re: Return product: what is this procedure?

@maashad, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat. Once you setup the return through our Support team, you should receive an email that includes the RMA documents and instructions.