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Sightseer
Posts: 2

Remote Won't Turn Off

[ New ]

I have a Hero 8 and a GoPro remote I bought with it. I was using it a bit today and now it won't turn off, there is just a solid red light even when I press the on/off button for 2 seconds. The display just has a small dot on it and presing buttons doesn't do anything. Thanks


Accepted Solutions
GoPro
Posts: 28,787

Re: Remote Won't Turn Off

[ New ]

Hi @bikernation

 

Do you have the newest version of the remote?

Check out The Remote: Troubleshooting

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,787

Re: Remote Won't Turn Off

[ New ]

Hi @bikernation

 

Do you have the newest version of the remote?

Check out The Remote: Troubleshooting

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

Thanks!

Ej

Sightseer
Posts: 2

Re: Remote Won't Turn Off

[ New ]

That worked. I bought the remote around June when I got the 8, the 9 hadn't been released yet.