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Sightseer
Posts: 1

Remo doesn't work out of the box. Suggestions?

Just bought a Remo today. Doesn't charge, no lights, doesn't respond to reset/on-off button and PC doesn't recognize it when connected via usb. Any suggestions before it gets returned?

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GoPro
Posts: 3,924

Re: Remo doesn't work out of the box. Suggestions?

Hey @redhero57310,

 

If you get in touch with our Support Team they should be able to help!

 

https://gopro.com/help/ContactUs

 

Cheers,

Ryan